Cannabuds Privacy Policy
Updated: March 12, 2025
Welcome to Cannabuds – your authorized cannabis store in Scarborough, proudly serving the Ontario community with top-tier cannabis products and same-day delivery service. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or engage with us online or in-store.
By using our services, you agree to the terms outlined here, in accordance with the Cannabis Act (Canada), Ontario privacy laws (PHIPA & PIPEDA), and applicable AGCO regulations.
Who We Are
Cannabuds is a government-registered dispensary located at:
📍 2776 Kennedy Rd, Scarborough, ON, Canada
🌐 Visit our homepage
📞 Contact Us
🛍️ Shop Cannabis Online
📍 Find us on Google
We operate a licensed retail storefront and delivery service. Our privacy standards reflect the sensitivity of working within the legal cannabis market.
What Information We Collect
We collect information necessary to deliver orders, manage customer relationships, and meet regulatory requirements.
Personal Identifiable Information (PII)
- Full name
- Delivery address
- Date of birth (for age verification)
- Phone number
- Email address
- Government-issued ID (in accordance with AGCO guidelines)
- Order history and preferences
Payment Information
- Billing address
- Credit/debit card data (processed via secure, PCI-compliant gateways – not stored on our servers)
Device & Usage Data
- IP address
- Browser type
- Pages visited
- Session data
- Location (for delivery verification)
Why We Collect Your Information
We collect and use your data only for the following lawful purposes:
✅ To verify you are 19 years of age or older (required by law)
✅ To process and deliver orders safely and legally
✅ To maintain compliance with Health Canada, AGCO, and Cannabis Act mandates
✅ To contact you about order status, deliveries, or promotional offers (with consent)
✅ To improve our website functionality, user experience, and security
✅ For internal analytics and customer service improvements
We do not use your data for unauthorized marketing, and we never sell or share your information with third parties for advertising.
Consent and Age Verification
Per Ontario law, only individuals aged 19+ may purchase or view cannabis products. By using our website or entering our store:
- You confirm you are 19 years of age or older
- You give explicit consent to the collection and verification of your ID
- You acknowledge that ID verification is required during checkout or delivery
Our website includes an age-gating feature, and delivery drivers are required to request government-issued photo ID upon delivery.
Cookies & Tracking Technologies
We use cookies to:
- Save your cart or login session
- Remember preferences (like delivery areas)
- Track anonymous usage data (Google Analytics)
These cookies are non-invasive, secure, and used only for operational and analytical purposes.
You may control cookie settings through your browser. However, disabling cookies may limit functionality (e.g. inability to complete checkout).
Data Storage and Protection
All user data is:
- Stored on secure, encrypted servers located in Canada
- Protected using SSL encryption, firewalls, and 2FA access controls
- Retained only for the period necessary to fulfill legal or transactional obligations
We comply fully with:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Personal Health Information Protection Act (PHIPA) (if applicable)
- Cannabis Control Act (Ontario)
Who We Share Data With
We only share your data with:
- Delivery partners (to fulfill orders)
- Payment processors (for billing)
- Regulatory authorities (if legally required under subpoena or inspection)
- IT and cybersecurity partners (only for secure data processing)
No data is sold or transferred for third-party advertising or profiling. We prioritize your privacy like it’s our own.
Your Rights Under Canadian Law
You have the right to:
- Access your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent at any time
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, please email us at: [email protected]
Retention of Your Information
We retain customer data only for the period necessary:
- To fulfill legal reporting requirements under the Cannabis Act
- To provide support and resolve disputes
- For business or tax compliance (as regulated)
After this, data is securely deleted or anonymized.
Google Compliance & Analytics
Cannabuds uses Google Analytics and Google Search Console to track basic website usage. All data is anonymized and used for:
- SEO improvement
- UX optimization
- Delivery zone targeting
We comply with Google Merchant Center policies and restrict all cannabis-related ad content as per Google’s restricted content guidelines.
Protecting Minors
We are strictly committed to preventing underage access. Measures include:
- Age-gated website entry
- ID verification at every delivery and pickup
- Discretion in packaging and display (as per AGCO guidelines)
If we believe a customer has misrepresented their age, we reserve the right to cancel the transaction and report the issue.
Links to External Sites
Our site may contain links to third-party cannabis education sources or compliance pages. We are not responsible for the privacy practices of those sites.
Always review the privacy policies of any external sites you visit.
Updates to This Privacy Policy
We may update this policy to reflect:
- Changes in cannabis regulations
- New security protocols
- Modifications in our operations
All changes will be posted on this page. Continued use of our services after updates implies agreement to the new terms.
Contact Us
If you have questions about how your data is handled, or want to make a request:
📬 Email: [email protected]
📞 Call: (416) 321 – 1112
📍 Store: Visit Our Store in Scarborough
📩 Contact Page
We take privacy seriously and will respond promptly to any inquiries.